RETURNS & SHIPPING POLICY

1. Unpacking Video Required: A recorded video of the entire unpacking process must be shared within 24 hours of receiving your package.

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2.No Exceptions Without Video: Refunds, returns, or exchanges cannot be processed without an unpacking video.

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3.Video Quality: The video must be continuous without pauses and should be clear and comprehensive.

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4.Complete Coverage: Ensure the video captures the unpacking from start to finish, covering all details of the package.

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5.Show All Sides: Begin the video by showing all four sides of the parcel.

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6.Return Shipping Charges: Customers are responsible for return shipping charges if the received product is damaged.

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7.Refund Details: Refunds will only cover the product value. Customised packaging charges are non-refundable.

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8.Missed Deliveries: If you miss the courier's call and the package is returned to us, additional shipping charges will apply for reshipment.

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9.Contact Information: For any questions related to refunds and returns, please contact us at contact@vygaestilo.com

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10. Legal Jurisdiction: Any legal complaints or disputes arising from this refund and return policy or the purchase of products should be addressed in the jurisdiction of Vapi, Gujarat, India.

Thank you for shopping with us! We look forward to serving you again.

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.